PayPal
When paying with PayPal, after clicking the "Order with Obligation to Pay" button, you will be redirected to your PayPal account. There, you log in and transfer the purchase price as specified by PayPal.

Credit Card
When paying by credit card, you authorize uhlsport – by providing the card type (MASTERCARD or VISA), card number, expiration date, and security code – to charge the stated credit card with the purchase price upon clicking the "Order with Obligation to Pay" button. The credit card is charged immediately.

SOFORT Transfer
When paying via SOFORT Transfer, you authorize uhlsport – by providing bank account details – to collect the purchase price from the specified bank account upon clicking the "Order with Obligation to Pay" button. The purchase price is due immediately.

Giropay
When paying with Giropay, after clicking the "Order with Obligation to Pay" button, a window will appear where you enter the bank code of the financial institution to locate the appropriate bank or savings bank. In the next step, you will be redirected to the login page of the financial institution. There, you log in with your account number and personal identification number (PIN) to complete the payment.

All prices in the online shop are in euros, include the statutory VAT, and are exclusive of any shipping costs. We offer various payment methods. Your payments to us are encrypted and meet the highest security standards.

uhlsport reserves the right, in individual cases during the ordering process, not to offer certain payment methods or to refer to alternative payment methods.

In the event that the ordered goods are unavailable or a contract is not concluded for other reasons, uhlsport will promptly refund any payments already received. All other rights of uhlsport remain reserved.

Sobald ein Paket versendet wird, erhältst Du eine Versandbestätigung per Email. Mit der Sendungsnummer darin kannst Du jederzeit den Sendungsverlauf verfolgen.

Standard Versanddauer
2-4 Werktage (montags bis freitags). Die Standard Versanddauer für Ziele außerhalb Deutschlands kann davon abweichen.

Express Versanddauer
1-2 Werktage (montags bis freitags). Der Expressversand kann von Dir nur dann ausgewählt werden, wenn Du in Deinem Nutzerprofil eine Telefonnummer hinterlegt hast. Die Express Versanddauer für Ziele außerhalb Deutschlands kann davon abweichen.

Within Germany
Standard shipping within Germany costs 4,99 €. You can choose express delivery for an additional 9,99 € to the standard shipping.
The standard shipping within Germany is free of charge if your order value is 99 € or higher. Only the express delivery is chargeable in any case.

Outside Germany
The shipping costs outside Germany vary depending on the destination country. The shipping costs for your order abroad will be displayed in the checkout.

You can manage your delivery and billing addresses within your customer account.

If you want to change the delivery address of an recently placed and not yet delivered order, please contact our customer service directly - preferably by phone. They will then look if your order can still be processed. You can find the contact information further down on this page.

For orders that have already been shipped, unfortunately it is not possible to change the delivery address. If you cannot cancel it and your order cannot be delivered, it will be returned to us and you will be refunded.

As long as the items have not been packed or shipped it is still possible to change or cancel an order.

To cancel an order, please contact our customer service directly - preferably by phone. They will then look if your order can still be canceled. You can find the contact information below on this page.

You can easily see where your order is currently located by using the DHL shipment tracking service. You will find the shipment number for your order in the shipment confirmation email.