In the customer account section under “Addresses,” you can change, add, or set a default delivery and billing address.

If you need to change the delivery address of an order that has not yet been shipped, please contact our customer service directly—preferably by phone. They will check whether your order can still be processed. You can find the contact details further down on this page.

Unfortunately, the delivery address cannot be changed after an order has been shipped. If cancellation is no longer possible and your order cannot be delivered, it will be returned to us, and you will receive a refund.